Job Vacancies

Business & Operations Manager

The Wish Centre – Blackburn with Darwen

£36,000 pro rata | 30 hours per week | Hybrid Working (Home & Blackburn office 2 - 3 days per week)

About the Role

We are now looking for an experienced and highly organised Business & Operations Manager to join our leadership support team and play a key role in ensuring the smooth, safe and compliant operation of our charity.

This is a pivotal position responsible for overseeing the operational infrastructure that enables our front-line teams to deliver life-changing services.

Reporting to the Head of People & Culture, you will provide operational leadership across:

• Office and premises management
• Supplier and contract management
• Health, safety and compliance
• Governance and Board administration
• Financial administration
• Organisational systems and processes
• Bid and funding administration

You will also line manage our Business & Services Co-ordinator and work closely with senior leaders, trustees, suppliers and external partners.

About You

We are looking for someone who is:

• Highly organised with exceptional attention to detail
• Experienced in business operations, office management or organisational support
• Confident managing multiple priorities and deadlines
• Skilled in governance administration and minute-taking
• Experienced in financial administration, invoices and expense processes
• Able to work independently while building strong professional relationships
• Committed to equality, inclusion and trauma-informed practice
• An AAT Level 3 qualification (or equivalent) is essential. Experience within the charity, public or voluntary sector would be advantageous.

Why Join The Wish Centre?

At The Wish Centre, our values of H.E.R.E – Holistic, Educate, Respect and Empower shape everything we do.

As a Trauma-Informed Organisation, we are committed to creating a supportive, inclusive and psychologically safe workplace where staff can thrive and make a meaningful impact.

We offer:

• Hybrid working
• Flexible working culture
• Ongoing learning and development opportunities
• A supportive and values-driven team
• The opportunity to make a genuine difference in the lives of those affected by domestic abuse

Equality, Diversity & Inclusion

The Wish Centre is committed to creating safe, inclusive opportunities for all. We welcome applications from people of all backgrounds and particularly value lived experience. Any information shared during recruitment will be treated sensitively and confidentially.

How to Apply

Please view the recruitment pack for more information and complete the application form at the following link The Wish Centre Application Form - Business & Operations Manager – Fill out form

If you require any support during the recruitment process, please contact:

recruitment@thewishcentre.org

Closing Date: 2nd August 2026

Independent Domestic Violence Advocate (IDVA)

Contract & Benefits

• Salary: £29,877 per annum
• Hours & Contract: 36.25 hours per week, Fixed Term to September 2028
• Location: Hybrid – The Wish Centre offices and community settings across Blackburn with Darwen

The Wish Centre is looking for a passionate and dedicated Independent Domestic Violence Advocate (IDVA) to join our experienced and compassionate team. This is a vital role supporting individuals affected by domestic abuse across Blackburn with Darwen, helping them to stay safe, rebuild their lives, and access the right support at the right time.

We are a trauma-informed, values-led organisation working to create a world free from domestic abuse. If you share our commitment to Holistic, Educate, Respect and Empower (H.E.R.E) values and want to make a meaningful impact, we would love to hear from you.

About the Role

As an IDVA, you will provide specialist, person-centred support to victims experiencing domestic abuse, with a focus on those at high and medium risk. You will work within a multi-agency environment to improve safety, reduce risk, and empower individuals to make informed choices.

Key Responsibilities

• Undertake risk assessments and develop safety plans to support victims and their families
• Provide emotional, practical and advocacy support
• Manage a caseload and deliver tailored support plans
• Work collaboratively with partner agencies, including contributing to MARAC and safeguarding processes
• Support victims through criminal and civil court processes
• Attend outreach appointments, meetings and community-based work as required
• Maintain accurate records and produce reports in line with organisational requirements

About You

We are looking for someone who is:

• Compassionate, organised and confident working with individuals at risk
• Experienced in supporting victims of domestic abuse or with relevant transferable experience
• Knowledgeable in risk assessment, safeguarding and trauma-informed practice
• Skilled in communication, advocacy and multi-agency working
• Committed to equality, diversity and inclusion

An IDVA qualification is essential, and lived experience is welcomed (a minimum of 12 months post recovery is required).

Why Join Us?

At The Wish Centre, you’ll be part of a supportive, trauma-informed organisation that values your wellbeing and professional growth. Our work is challenging but deeply rewarding—and every day, you’ll help make a real difference.

Safeguarding & Equality

This role is subject to an Enhanced DBS check.

Due to the nature of this role, which involves providing specialist support to women who have experienced domestic abuse and trauma, this post is subject to a Genuine Occupational Requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010 and is therefore only open to women.

How to Apply

For full details, please review the recruitment pack below.

To apply, complete our online application form:
The Wish Centre Application Form - IDVA (full or part time) – Fill out form

Closing date: 26 July 2026